ASK SERWIS MANAGER V6

Your service workflow under control. From intake to customer handover.

One place for customers, devices, jobs, estimates, parts, technicians and communication. Faster in the office, clearer on the workshop floor and genuinely mobile in the field.

14-day trial · no card · PL / EN / DE configuration
Multiple service locationsMobile technician PWAYour own email & SMSSecure multi-tenant SaaS
ASK/Organization panel
PLMW
TodayDashboard
New jobs12+4
In repair278
Waiting63
Ready for pickup14+5
New jobs3
#SRV-260918Szlifierka kątowa

BOSCH GWS 9-125

MW
#SRV-260919Wiertarka udarowa

Makita HP1640

In repair5
#SRV-260911Młot udarowy

DeWALT D25133K

AK
#SRV-260914Pilarka tarczowa

Metabo KS 55

Waiting2
#SRV-260907Wkrętarka

Milwaukee M18

parts
Ready for pickup4
#SRV-260901Myjka ciśnieniowa

Kärcher K5

OK
Calendar09 / 2026
MTWTFSS14151617181920
ASK/LIVE
Today's plan
08:30
Brush replacement#SRV-260911
10:15
Drive diagnosis#SRV-260914
Multiple service locations
Mobile technician PWA
Your own email & SMS
Secure multi-tenant SaaS
DAILY OPERATIONS

Not another job list. A complete service workflow.

V6 connects the office, workshop and technician. Data moves through the whole process without retyping or hunting across separate tools.

01

Jobs without chaos

Intake, diagnosis, estimate, repair, final test, handover, cancellation and restore. You can also enter jobs received earlier with the real intake date.

02

Kanban that shows the work

Drag jobs between stages. Status, priority, technician and deadline remain visible without opening every card.

03

Calendar and deadlines

Planned completion dates, deadlines and tasks in a calendar view. See workload and upcoming handovers quickly.

04

Customers and equipment history

Customer records, devices, serial numbers, repair history and linked jobs form one service context.

05

Estimates and customer approval

Prepare a cost estimate, share it with the customer and record the decision with a comment.

06

Parts stock

Parts, availability and consumption per repair. Technicians can consume parts directly from the mobile panel.

07

Organization-owned email & SMS

Each organization configures its own SMTP and SMS account. Customer channels are separated from Superadmin system messaging.

08

External service, claims and tests

Subcontractors, external repair dispatches, warranties, claims and final test results stay in the repair history.

INTAKE TO HANDOVER

A workflow that guides every job step by step

1

Intake

Customer, device, fault, accessories, date and priority.

2

Diagnosis

Technician records diagnosis, photos and work time.

3

Estimate

Parts and labor form the estimate and the customer can approve online.

4

Repair

Execution, parts, notes, external service and live status.

5

Control

Final test and confirmation that the device is ready.

6

Handover

Protocol, history and customer status close the job.

MOBILE TECHNICIAN

The phone becomes a work tool, not just a viewer.

The technician PWA runs on a phone and allows real repair actions. It can be added to the home screen without an app store.

assigned jobs and calendardiagnosis and repair notesallowed status changesstart / stop work timerparts consumptionphotos, PDFs and notesfinal testquick call to customer
Technician panel
QRSerwisantsecure access
9:41●●●
TodayToday's plan
08:30Brush replacementBOSCH GWS 9-125
10:15Drive diagnosisDeWALT D25133K
13:00Final testMakita HP1640
COMMUNICATION UNDER YOUR BRAND

Customers receive messages from your service business.

The organization uses its own SMTP and its own SMS provider. Superadmin settings remain technically separated and are used only for ASK system communication.

Outgoing email

Your SMTP server, sender identity, encryption and configuration test.

smtp.twojserwis.plTLS

Organization SMS

Your Zadarma credentials, sender, SMS test and sending history.

Zadarma API

Full organization separation

Data and secrets of one SaaS customer are never used by another organization.

ORG AASKORG B
PLANS

Start with the trial and choose a plan once the system is working for you.

Prices and limits are managed by the system operator. Below are the currently active public plans.

START99.00 PLN/ mo.
  • 3 users
  • 1 service locations
  • 150 jobs / mo.
  • 2 GB storage
Choose plan
PRO349.00 PLN/ mo.
  • 30 users
  • 10 service locations
  • 5 000 jobs / mo.
  • 50 GB storage
Choose plan

Need different limits? Individual offers can also be assigned to a specific organization.

SECURITY & ORDER

Organization data stays separated and important actions leave a trace.

Tenant isolation

Operational queries always run in the context of one organization.

Roles & permissions

Owners, administrators, technicians and other roles see only the functions they need.

Audit & history

Important actions, sign-ins and changes remain traceable.

Backups & updates

Superadmin has backups, diagnostics and a controlled update mechanism.

FAQ

Frequently asked questions

ASK Serwis Manager V6.0.0 · BUILD 18

Does the system work on a phone?+

Yes. The organization panel is responsive and technicians have a dedicated mobile PWA.

Can I enter older jobs?+

Yes. When creating a job you can enter the real earlier intake date while the technical record creation timestamp remains intact for audit.

Can customers check repair status?+

Yes. The customer-facing area can show job status and shared actions such as estimate approval.

Does an organization use Superadmin email?+

No. Every organization configures its own SMTP and SMS. Superadmin channels are separate and only serve platform system messages.

Are there language versions?+

Yes. The system and product site support Polish, English and German.

ASK SERWIS MANAGER

A better service workflow starts with one job.

Create your organization, configure your workshop and test the complete workflow with your own data.