Customer and equipment records
Brand, model, serial number, reported fault, accessories and previous jobs remain linked to the device.
ELECTRONICS & APPLIANCE REPAIR
Repair shop software for electronics and appliances from intake to handover
TVs, appliances and other devices stay connected to the customer and equipment history. ASK Serwis Manager organizes intake, diagnosis, estimates, parts, repair activity, documents and customer communication.
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ASKSerwis ManagerLIVE
New12
In repair27
Ready14
Intake→Diagnosis→Estimate→Repair
#SRV-260911DeWALT D25133K
Diagnosis saved · customer waiting for estimate
What it solves
Electronics and appliance repair needs reliable device identification and repair history
A busy workshop quickly accumulates models, serial numbers, fault notes, parts and customer decisions. When that information is split across paper notes, chats and spreadsheets, finding the current state of a repair takes longer than it should.
Key capabilities
Repair shop software for electronics and appliances from intake to handover
Diagnosis and photos
Technicians record diagnosis, photos, notes and completed work in the job.
Customer estimate decision
Parts and labour form an estimate and the customer decision stays in the job history.
Parts assigned to the job
Stock consumption can be linked directly to a repair.
Online repair status
Customers can check the current status without calling the office.
Intake and handover documents
Consistent documents help confirm device condition, work performed and completion.
How it works
A practical electronics / appliance repair workflow
1. Intake
Register customer, device, reported fault and accessories.
2. Diagnosis
Record findings, photos, work time and required parts.
3. Estimate
Share repair cost and keep the customer decision in history.
4. Repair
Keep work, parts, status and notes in one job record.
5. Test and handover
Complete the final check and prepare handover documentation.
Who it is for
For electronics and household appliance repair shops
The system fits electronics, appliance and small electrical-device repair businesses, from one workshop to organizations with multiple service locations. It is not tied to a particular equipment brand or repair type.
FAQ
Frequently asked questions
Can I store serial numbers?+
Yes. Equipment records include brand, model and serial number.
Can customers approve estimates online?+
Yes. The customer decision can be captured through the customer portal and stored with the estimate.
Can parts be assigned to a repair?+
Yes. Parts taken from stock can be linked directly to a job.
Does the system keep previous repair history?+
Yes. Jobs stay linked to the customer and equipment record.
ASK SERWIS MANAGER
Test the system with your own service jobs.
Create an organization and run a real workflow from equipment intake to handover.