Device intake and condition
Model, serial number or other identifier, accessories, fault description and photos can stay with the device and job.
PHONE REPAIR SHOP
Phone repair shop software that keeps every device and job under control
Phone or tablet intake, device condition, identification, diagnosis, estimate, parts, repair and handover can stay in one job record instead of several disconnected tools.
✓ no card✓ PL / EN / DE✓ SaaS
ASKSerwis ManagerLIVE
New12
In repair27
Ready14
Intake→Diagnosis→Estimate→Repair
#SRV-260911DeWALT D25133K
Diagnosis saved · customer waiting for estimate
What it solves
Phone repair needs fast intake and reliable device history
High volumes of similar devices and short repair times make clear equipment records, photos, condition notes, estimate decisions and current status especially important. The system keeps those details attached to the customer and job.
Key capabilities
Phone repair shop software that keeps every device and job under control
Customer and device history
Previous repairs stay linked, helping technicians understand recurring faults and earlier work.
Estimate before repair
Parts and labour costs can be shared with the customer and the decision remains in history.
Parts and completed work
Used parts and repair notes stay together in the job.
Mobile technician panel
Technicians can work from a phone on assigned jobs, photos, work time and parts.
Customer status and documents
Customers can check status and the workshop can prepare intake and handover documents.
How it works
A practical phone or tablet repair workflow
1. Intake
Register customer, device, fault, accessories and intake condition.
2. Verification
Attach photos and technical diagnosis to the job.
3. Estimate
Share repair cost and record the customer decision.
4. Repair
Record parts, work time and completed actions.
5. Handover
Final test, ready status and handover document close the job.
Who it is for
For phone and mobile electronics repair shops
ASK Serwis Manager can support a single phone repair point, a larger workshop with several technicians or multiple service locations. Roles help separate front-desk and technical work.
FAQ
Frequently asked questions
Can photos be stored with the repair?+
Yes. Photos and documents can be attached to the job and diagnosis workflow.
Does the system keep phone repair history?+
Yes. Jobs remain linked to the customer and equipment record.
Can customers check status without calling?+
Yes. The customer portal can show the repair status made available by the workshop.
Can technicians work on mobile?+
Yes. The PWA supports assigned jobs, diagnosis, photos, work time and parts.
ASK SERWIS MANAGER
Test the system with your own service jobs.
Create an organization and run a real workflow from equipment intake to handover.